FREQUENTLY ASKED QUESTIONS

HOW LONG HAVE YOU BEEN IN BUSINESS? ARE YOU A FAMILY OWNED BUSINESS?

Hurley's Religious Goods has been a family-owned and operated business for over 68 years. We have a rich history of serving our churches. We go to great lengths to ensure our customers leave satisfied and well-supplied. Alongside our relationship-driven customer service, we can supply thousands of items your Church or Religious Organization uses. We strive to serve you in the most time-efficient, cost-effective, and high-quality manner possible.

Read more about our company here.

 

WHAT IS YOUR RETURN POLICY?

Hurley's Religious Goods wants you to be pleased with every purchase. If you are not completely satisfied with a product, we will do whatever is possible to resolve the situation. In many instances items can be returned for full credit; shipping charges will not be refunded. However, any return requires prior authorization.

Please contact us if there is any problem within ten days of receipt. There are no returns or exchanges after 30 days! Dated or custom-ordered merchandise cannot be returned. Some items may also be subject to a 20% restocking fee. (Items not eligible for return are Altar cloths, Statuary, Custom Sized Apparel and vestments, Closeout items, Furniture, and Church Signs)

 

WHAT IS YOUR PHONE NUMBER? DO YOU HAVE LIVE CUSTOMER SERVICE?

701-232-4718, Yes – Our friendly live customer service agents are available Monday – Friday from 9:00 AM to 5:00 PM CST

 

DO YOU HAVE A RETAIL STORE?

Hurley's is one of America's premier resellers of Inspirational Religious Giftware, Church Supplies, Clergy Apparel, Church Furniture, Church Metalware, Sound System Equipment, Jewelry, and Religious Books. We specialize in products needed for liturgical worship.

Our Web page is only a fraction of what we do. Our storefront facility is located in Fargo, North Dakota, and is 34,000 square feet.

We invite you to stop in the next time you're close and say Hello!  We love to meet our customers in person.

 

WHERE ARE YOU LOCATED?

We are located at 1417 S University Ave Fargo, ND 58103

 

WHAT ARE YOUR STORE HOURS?

RETAIL LOCATION
WEEKDAYS: 9:00 AM - 5:00 PM CST
SAT: 9:00 AM - 1:00 PM CST from Labor Day to Memorial Day
SUN: Closed

WEB CUSTOMER SERVICE HOURS
WEEKDAYS: 9:00 AM - 5:00 PM CST

 

I WORK FOR A CHURCH. AM I ABLE TO ESTABLISH AN ACCOUNT FOR PURCHASING?

Everyone can create an account on the website by clicking here:

If you are a Hurley customer, we can link your existing house account to your online account to allow you to pay with your NET30 terms and receive any account-specific benefits, such as shipping incentives or special contract pricing. If you do not have a NET30 account, we require payment with Church Check, Visa, Mastercard, or Discover.

Please get in touch with us with any questions at 701-232-4718 or sales@hurleysrg.com

 

DO YOU HAVE A CATALOG?

We print an 800-page wholesale catalog every year and mail them to our existing core church supply customers, We do sell the catalog for $15 which includes shipping and also consists of a $15 gift card towards your 1st purchase. We also offer it free to download here - 

Hurley's Religious Goods Wholesale Print Catalog

 

HOW DO I TRACK MY ORDERS & PAYMENT?

We encourage you to create an online account before placing your order, this will allow you to log in and view your order status, tracking numbers and history. 

You can log in here.

 

HOW LONG WILL IT TAKE FOR MY ORDERS TO ARRIVE??

We strive to ship your orders within 2-5 business days. However, not all of our over 100,000 items are in stock and need special orders. This does not include the time it takes to ship from one of our many warehouses to your location, which could be an additional 1-5 days.

Many products requiring a long lead time will have comments added to the product detail page, such as “Please allow 2-4 weeks for delivery” or “Made in Italy, allow three months to be carved.” These items typically can not be expedited as they are made to order.

If we find your order will be delayed, we will contact you with an ETA for when your order will be processed.

General Shipping Notes: Any order received after 5 pm CST will not be entered until the next business day. Next Day Air and 2nd Day Air shipments will always ship via UPS. Any Next Day Air or 2nd Day orders received after 12:00 PM CST will not be processed until the next business day. Some items may need to be fabricated or unavailable for these rush shipments.

UPS does not deliver on Saturdays, Sundays, or major US holidays.

 

HOW DO YOU SHIP ORDERS?

Orders are shipped via UPS, Speedee Delivery, or USPS, so your package will arrive safely and with delivery confirmation. (We may use other carriers instead of UPS Ground to expedite your shipment. Standard Ground Shipping may include UPS Ground, FedEx Ground, USPS Priority Mail, First Class Mail, Parcel Post or Media Mail)

If you select "Pick up at the store," we will email you when your order is ready for pickup at our Fargo, ND, location.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Discover, Visa, MasterCard, American Express, PayPal, Church Checks, and PO (purchase orders for existing Hurley's Religious Goods customers with open account status).

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